Frequently Asked Questions

Q: How do I know if my car has a keyless entry system?

A: Do you have any keyless entry remotes?   If you do, or if you have had one before on your car, then you know your car has a keyless entry system installed on it.

Also, you can see our Blog/Post dedicated to this question here:

http://blog.carandtruckremotes.com/2012/06/06/how-do-i-know-if-my-car-equipped-with-a-keyless-entry-remote-system/

 

Q: Do you know why my remote just died?

A: Maybe the battery died.  Check/Change the battery in your remote.  Did you drop it or did it get wet recently?  Car remotes are fragile.  They can break internally easily if dropped.

 

Q: How do I find out the Year of my car?

A: Look in the driver’s side door jam.  There will be a sticker there with some information about your vehicle there.  Also, if you have the paperwork from when you bought your car, it will have the year of the car on it.  It will also tell you on your insurance card or your registration.  Lastly, you can always have us look up the year, by calling us with your VIN (Vehicle Identification Number).

 

Q: I am not sure what Model I have?   (Example: EX, LX, SE, Limited, etc.)

A: Look at the paperwork from when you purchased your vehicle.  It should state the Model and trim.  Call the dealer and give them your VIN (Vehicle Identification Number), they will be able to tell you as well.  Look at the back of your car, truck, van or SUV.  Are there letters or numbers on there somewhere?

Our YouTube Videos Now Have Closed Captioning

Our YouTube Videos Now Have Closed Captioning

We have recently uploaded transcripts to our programming and repair videos.

If you are hearing impaired or hard of hearing, you can now follow along with the text on the bottom of each video.

This text is also available for translation into different languages for our international customers that may have a hard time reading or understanding English.

If you do not see the words on the screen during the video, simply click on the [CC] icon at the bottom of the video player.  Clicking here will allow you to turn on and off the Closed Caption option and also will allow you to translate the text into another language.

We hope our customers will enjoy this enhancement to our programming and repair videos.

If you have any other suggestions to enhance our website or our YouTube videos please email us at www.carandtruckremotes.com.

To check out our videos on YouTube just click the link below:

http://www.youtube.com/user/carandtruckremotes?feature=results_main

 

What is a smart key?

What is a smart key?

Smart keys can go by lots of different names: Keyless Go, Intelligent Key, Smart Access, My Key, Fast Key, and Smart Key.

All of these keys use something called Proximity Technology.  Once you are in close “proximity” of your vehicle, your remote key is automatically activated.  Somewhere on the outside of your vehicle there is a transceiver or sorts that recognizes your key.

There is also a transceiver located inside the car that will allow you to start the car with your “Smart Key”.

Essentially what this means is that you do not need a traditional key to start your vehicle.   You would simply hold the key close or keep it in your pocket or purse and push a start button or turn the start dial on your dash.

If you have a key with a metal part that you put into the steering column and turn to start your car, then you do not have a “smart key” system.

What is key cloning?

What is key cloning?

Cloning a key is a process where a key cutter (hardware store or locksmith) uses a special machine to match the code on your existing/working key to a new one that you are having programmed.  They will basically insert your old (working) key into their special programming (cloning) machine and it will generate the code to cut and program your new key.

This “cloning” type programming method does not always work.  Automotive Manufacturers are getting smarter and are changing the type of transponder chips that are in the keys, making it more difficult to have a key programmed anywhere but at the dealership.

If you still have any questions about transponder chip keys or cloning key blanks please feel free to call us at 866-690-4308 or visit us online at www.carandtruckremotes.com.

What exactly is a transponder key?

What exactly is a transponder key?

These days, most car keys come with a “chip” inside of the head of the key.  This is called a transponder key blank.  The word transponder is short for transmitter/responder.  This transponder chip that is imbedded in the head of your car key keeps the car from being started unless the chip has been programmed.  Some also call the transponder chip a disabler since the chip actually disables the car from being started if it is not programmed.

In order to have these transponder (chip) keys programmed you will need to take the key to your local dealer or to a pro automotive locksmith.   There the professional can “program” your key (transponder chip) to match your car’s ignition code.  Usually you will have to provide the dealer or the locksmith with proof of ownership of the vehicle before they will program and cut your new key.

The important thing to remember with a transponder key is that is not enough just to have it cut you must also have the transponder chip programmed so you can start your car.  If you have the key cut and not programmed it will unlock the car and turn in the ignition, but it will not turn over the ignition start.

How do I know if my car equipped with a keyless entry remote system?

How do I know if my car equipped with a keyless entry remote system?

Not sure if you have a keyless entry remote system installed on your vehicle?  There are a couple of ways to find out.

The first and easiest way to tell that you do have a keyless system installed on your car is to look at the passenger side door.  If there is not a key hole on the outside of the passenger door then you most likely do have a keyless system.

Another way to find out if you have a keyless entry system installed on your vehicle is to call your local dealer and give them your Vehicle Identification Number (VIN).  The dealership will be able to tell you if you have a factory or dealer installed keyless entry system installed on your vehicle.

Call 866-690-4308 or email customercare@carandtruckremotes.com  and have us check for you.  Some Makes and Models come standard with a keyless system.  On some makes and models the keyless system was optional.  We will do our best to give you as much information as possible, so that you can purchase the correct remote for your car.

What is the difference between Factory installed and Dealer installed remotes?

What is the difference between Factory installed and Dealer installed remotes?

A Factory Installed remote means that the keyless entry system on the car or truck was installed by the manufacturer at the time of production, at the automobile factory.  A Dealer Installed remote means that the keyless entry system on the car or truck was installed by the car dealership after the vehicle arrived at the dealership (still the automotive manufacturer’s brand).  An After Market remote means that the Dealer or previous owner had a third party keyless entry system installed on the vehicle.  After Market means not the actual automotive manufacturer brand, but another company supplied the parts and remotes.  A good example of an After Market keyless entry remote system is Viper remotes that were put on many cars in the 1980s and early 1990s.  As always, feel free to contact www.carandtruckremotes.com at 866-690-4308 if you need more information on this subject.

Why do I have to push my car remote unlock button 5 times before it will open?

Why do I have to push my car remote unlock button 5 times before it will open?

If you have to push the buttons on your car remote several times before the doors lock or unlock you might need a new rubber pad for your remote.  Sometimes this simple fix does the trick.  Inside your keyless entry remote there is a rubber pad that connects all the rubber buttons together.  On the back of the button parts (especially GM remotes) there is a conductive metal paint that can wear away over time.  The cheapest and easiest fix for this problem is to replace the rubber pad in the remote.  You can simply snap open your existing remote, remove the remote board and the rubber pad, insert the new rubber pad, replace the remote board and snap your remote back together.  9 times out of 10 it will work as good as new.  If you have more questions about this subject, please feel free to contact www.carandtruckremotes.com at 866-690-4308.

5 Button Buick, Cadillac, Chevy, Pontiac, Saturn Remote Replacement Rubber Pad              4 Button Buick, Cadillac, Chevy, Pontiac,  Remote Replacement Rubber Pad

What is a Data Link Connector? Also called the DLC:

What is a Data Link Connector?   Also called the DLC:

This is a part on your car that is usually located under the driver’s side dash.  Under the steering column there will be a box shaped like a rhombus (a rectangular shape that is wider at either the top or bottom).  This is the DLC or data link connector.  Sometimes it is in the car upside down.  The top part should be wider than the bottom.  The terminals (or slots) should read top left to bottom right, so terminal 1 would be on the top left.   This part is sometimes used by auto parts stores and mechanics to determine why your check engine light is on, but it can also be used to put some cars into programming mode as to program a keyless entry remote (clicker, key fob, or transmitter).  When some instructions ask you to jump terminals 4 and 8 (or whichever numbers the directions specify) they mean to put a wire into both terminals at the same time.  The easiest way to do this is to make a U shape out of a paperclip and physically stick both one end into slot 4 and the other end into slot 8.  Don’t worry, you will not get shocked.  There is very little “juice” flowing through this “circuit”.  It is about the same as touching an AAA battery.  If you have more questions about this subject, please feel free to contact www.carandtruckremotes.com at 866-690-4308.

How to program Ford keyless remote or key fob

Ford key fob, keyless remote

Ford Keyless Remote Key Fob

Ford Keyless entry remote programming (sometimes called installation) and activation is a simple process. Actually, despite of the common name – remote programming, the process involves training the vehicle to recognize a new remote you purchased.

FORD REMOTE PROGRAMMING INSTRUCTIONS
Turn ignition from OFF to RUN (as far as you can go without cranking the engine) 8 times (one turn is from OFF to RUN and back to OFF) within 10 seconds, with the 8th time ending in RUN (8th time you only go from OFF to RUN and stop there) (do not start the engine). All doors will lock then unlock to confirm programming mode. Within 20 seconds, press any button on 1st car remote transmitter. Door locks will cycle to confirm remote programming. Within 20 seconds, press any button on 2nd remote transmitter (up to 4 transmitters total possible). Turn ignition to OFF. Locks will again cycle to indicate end of programming mode.

Please follow the instructions outlined above to program remotes for the following vehicles

FORD MODELS

1999 – 2007 Ford Taurus keyless entry remote control

2000 – 2010 Ford Focus keyless entry remote control

1999 – 2010 Ford Mustang keyless entry remote keyfob

1999 – 2005 Ford Thunderbird keyless entry remote key fob

1999 – 2004 Ford Escort remote control

1999 – 2010 Ford Explorer keyless entry remote control

1999 – 2010 Ford Expedition keyless entry control

1999 – 2010 Ford Econoline keyless remote control

1998 – 2010 F150, F250, F350 keyless entries remote control

2001 – 2007 Ford Escape keyfobs

2005 – 2007 Ford Five Hundred keyless entry remote controls

1998 – 2003 Ford Windstar minivan remote with and without power side doors

All Ford Freestyle and Freestar remote controls keyfobs

All Ford Excursion remotes